SHIPPING POLICY

Delivery fees and area

HK Island :
Delivery is free of charge for an order of 1200 HKD or more, under this amount the delivery charge is 120hkd.

Kowloon :
Delivery is free of charge for an order of 1400 HKD or more, under this amount the delivery charge is 140hkd.

New Territories :
MUI WO ONLY

Delivery is free of charge for an order of 1200 HKD or more, under this amount the delivery charge is 120hkd

We can arrange deliveries for other areas in New Territories upon request. info@laguinguette.hk

Delivery time

We deliver from Tuesday to Sunday.
The delivery will be made within 48h.

We will let you know the estimated delivery time by phone or e-mail. If nobody is present at your place we will leave the package at the building reception or at the door.
We do our best to reduce the delay of delivery and we will let you know if we can do shorter.

Return Policy

Wine bottles can be returned within 1 month after delivery, no money refund is provided, we will issue a shop credit available for 1 month only for pick up at the shop.
Only wine bottles can be returned, we don’t do returns on fresh products.
Returns can only be made at the shop with the original receipt and in original condition.
In the case of corked bottle we can arrange a replacement only at the shop within 1 week after opening and only if the bottle is ¾ full.
No order can be cancelled once the payment is made.

Self Pick-Up

You can choose the option Self Pick-Up when you check-out.
Your order will be ready within 48h. We will let you know when you can pick-up your order by phone or e-mail.
Please be sure to have your order confirmation with you when you pick-up your order at La Guinguette.
Once your order is placed and confirmed, we will keep it 10 days afterward it will be cancelled, no money refund will be provided.

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Any questions ?

Contact us at info@laguinguette.hk

G/F, Shop B, 20 Tai Ping Shan Street

Sheung Wan, Hong Kong

+852 4610 1241